Privacy Policy
TRIO Townhomes Privacy Policy
Last Updated: November 9, 2026
At TRIO Townhomes, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and share information when you visit our website,
www.yourtrio.com, or interact with our leasing and property management services.
By using our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
TRIO Townhomes may collect personal information that you voluntarily provide when interacting with our website or services, including:
-
Name, email address, phone number, and mailing address.
-
Information submitted through contact forms, tour requests, and leasing inquiries.
-
Rental application information, including employment, income, rental history, identification, and screening information.
-
Payment and billing information associated with rental applications or resident accounts.
-
Communications, maintenance requests, and other information related to your residency.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and website usage activity.
2. How We Use Your Information
The information we collect may be used to:
-
Respond to inquiries and schedule property tours.
-
Process rental applications and verify applicant information.
-
Manage lease agreements and resident accounts.
-
Process payments and provide resident services.
-
Communicate important property updates, maintenance notices, and leasing information.
-
Provide promotional information about our community, special offers, or available housing, when permitted by law.
-
Improve our website, customer service, and overall resident experience.
-
Comply with applicable laws, regulations, and legal obligations.
3. Sharing of Information
TRIO Townhomes may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services. These may include:
-
Property management software providers.
-
Rental application and screening services.
-
Payment processing companies.
-
Website hosting, analytics, and marketing service providers.
-
Maintenance contractors and other service providers.
-
Legal, regulatory, or governmental authorities when required or permitted by law.
We may also disclose information in connection with a property sale, business transfer, or similar transaction, subject to applicable law.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as otherwise disclosed or permitted by law.
4. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to improve functionality, understand visitor activity, and enhance the user experience.
Cookies may help us remember preferences, analyze website traffic, and evaluate marketing effectiveness.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Third-party analytics or advertising services, where used, may collect information according to their own privacy practices.
5. Information Security
We take reasonable steps designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure. We encourage visitors and residents to protect their account credentials and avoid sharing sensitive personal information through unsecured communication channels.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, rental application platforms, resident portals, or other external services.
These third parties may maintain their own privacy policies and information-handling practices. TRIO Townhomes is not responsible for the privacy practices of independently operated websites or services.
We encourage visitors to review the privacy policies of any external websites they access.
7. Your Privacy Choices
You may contact TRIO Townhomes to request that we review, update, or correct personal information maintained in our records.
You may also request deletion of certain information, subject to applicable laws, contractual obligations, legitimate business needs, and record-retention requirements.
If you receive promotional emails from us, you may opt out by following the unsubscribe instructions provided in those communications or by contacting our office.
Certain communications relating to leases, payments, maintenance, or other essential resident services may continue as necessary.
Additional privacy rights may apply depending on your state of residence and applicable law.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, manage our business operations, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.
When information is no longer needed, we take reasonable steps to securely dispose of it or otherwise remove identifying information, as appropriate.
9. Children's Privacy
Our website is intended for individuals seeking housing information and related property management services. It is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that such information has been collected without any required parental consent, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
TRIO Townhomes reserves the right to update or modify this Privacy Policy as our business practices, technology, or legal requirements change.
Any updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or your privacy choices, please contact us:
TRIO Townhomes
We appreciate your trust in TRIO Townhomes and are committed to handling your personal information responsibly.
